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At Novara Studio, we’re committed to delivering your order as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

United States: 5–10 business days
Canada: 5–7 business days
United Kingdom: 5–10 business days
Australia: 5–7 business days
Europe: 7–14 business days
Rest of the World: 7–15 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or high-demand periods.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to become active.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

Novara is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us as soon as possible at:

Info@novarashop-online.com

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to help resolve the issue.

If you have any questions regarding shipping, please contact us:

Email: info@novarashop-online.com

Thank you for shopping with Novara Studio.

FAITH THAT SPEAKS BEFORE YOU DO.